| | | | PROBLEMS OF MODERN ECONOMICS, N 1 (33), 2010 | | | | ISSUES OF SCIENCE AND EDUCATION | | | Parfentjeva O. V.
Dean for Education, Siberian Academy of Economy and Management PhD (Economics)
| |
| | | The article discusses self-examination of an educational institution of high professional education on the basis of process approach; describes how this approach may be applied; defines “the type of activity,” “the owner of the process,” and process results. The author analyzes results of students testing and offers several variants of managerial decisions that can satisfy consumers at the conclusion of the process | | Key words: management in the sphere of services, business-process, self-examination of an educational institution | |
|
| |
|
|
|
