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PROBLEMS OF MODERN ECONOMICS, N 3 (35), 2010
ECONOMICS AND MANAGEMENT IN THE SPHERE OF SERVICES
Pecheritsa E. V.
Assistant Professor, Chair of Entrepreneurial Activity Management Institute of Tourism and International Economic Relations St.Petersburg State University of Service and Economy PhD (Sociology)

Technique of the study of consumer behavior on the market of hotel services (Russia, St.Petersburg)
Based on the method of hierarchy analysis, the author describes the technique of a priory analysis of clients’ demand for hotel services
Key words: competitive advantage, hotel service, alternative



Литература
1. Кобяк М.В., Печерица Е.В. Оценка качества предприятия гостиничного комплекса на основе анализа количественно-качественных характеристик стратегических ресурсов //Экономика бизнеса: Сб. науч. статей . — Тверь: «Эргоцентр», 2005.
2. Прихач А.Ю. Основы управления конкурентоспособностью. — СПб.: СПбГИЭУ, 2006. — 307 с.
3. http://www.nauka-shop.com/mod/shop/productID/12743/
4. http://www.ecom.msu.ru

Article in russian

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