| | PROBLEMS OF MODERN ECONOMICS, N 4 (44), 2012 | | PROBLEMS OF MARKETING. LOGISTICS | | Filatova T. A. PhD student, Chair of Economics and Quality Management, St. Petersburg State University of Economy and Finances, PhD (Technology)
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| The article discusses economic aspects of quality management and shows the direct dependency between the quality of goods and services and the quality of material received for their production, as well as the quality of work in the prestation chain in general | Key words: quality of services, evaluation of quality, quality management, chain of prestations, economical and mathematical modeling | Pages: 240 - 245 |
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