| | PROBLEMS OF MODERN ECONOMICS, N 2 (62), 2017 | | ECONOMICS AND MANAGEMENT IN THE SPHERE OF SERVICES | | Makarov V. V. Head of the Chair of Economics and Management in Communication, M.A. Bonch-Bruevich St. Petersburg State University of Telecommunications, PhD (Economics), Professor Protasov S. N. PhD student, Chair of Economics and Management in Communication, M.A. Bonch-Bruevich St. Petersburg State University of Telecommunications Starodubov D. O. PhD student, Chair of Economics and Management in Communication, M.A. Bonch-Bruevich St. Petersburg State University of Telecommunications
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| The article discusses currently used methods of the quality control with regards to the services provided by the mobile connection operators with regards to the monitoring of objective and subjective parameters of the services’ quality | Key words: quality parameters, quality of services, quality management, telecommunications, mobile connection | Pages: 202 - 204 |
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