| | | | PROBLEMS OF MODERN ECONOMICS, N 3 (71), 2019 | | | | ECONOMICS AND MANAGEMENT IN THE SPHERE OF SERVICES | | | Chaplina A. N.
Head of the Department of Management Institute of Trade and Economics,Siberian Federal University, PhD (Economics), Professor
Gerasimova E. A.
Assistant Professor, Chair of Management, Krasnoyarsk State Institute of Trade and Economics, Siberian Federal University (Krasnoyarsk), PhD (Economics)
Maksimenko I. A.
Assistant Professor, Chair of Management, Institute of Trade and Economics, Siberian Federal University, PhD (Economics)
Zdrestova-Zakharenkova S. V.
Assistant Professor, Department of Management, Institute of Trade and Economics, Siberian Federal University (Krasnoyarsk), PhD (Economics), Professor
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| | | The article discusses the major trends in the development of the restaurant market in the era of digital economy, analyzes parameters of client experience transformation, systematizes the major directions and tools of restaurant business digitalization, and describes the model of interaction with clients in the “restaurants of the future.” | | Key words: digital transformation, digital technologies, restaurant market, client experience | | Pages: 279 - 283 |
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