| | PROBLEMS OF MODERN ECONOMICS, N 4 (76), 2020 | | ECONOMICS AND MANAGEMENT IN THE SPHERE OF SERVICES | | Stepanova S. A. Chair of Hotel and Restaurant Business, St. Petersburg State University of Economics, PhD (Economics), Professor Nikolaev A. V. Assistant Professor, Chair of Hotel and Restaurant Business, St. Petersburg State University of Economics, PhD (History) Skobel’tsyna Anna S. Assistant Professor, Chair of Hotel and Restaurant Business, St. Petersburg State University of Economics, PhD (Cultural Studies)
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| The article analyses the current state of hotel business in St. Petersburg for the beginning of December, 2020 along the following lines: hotel safety measures; operational changes in the organizational structure and the resulting changes in service standards; digitalization of hotel services; change in personnel activities. The authors make conclusions related to hotel business perspectives. | Key words: St. Petersburg, hotel business, placement industry in St. Petersburg, COVID-19 pandemic, hotel standards, hotel operational activity | Pages: 159 - 163 |
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