| | PROBLEMS OF MODERN ECONOMICS, N 1 (77), 2021 | | ECONOMICS AND MANAGEMENT IN THE SPHERE OF SERVICES | | Nikolaev A. V. Assistant Professor, Chair of Hotel and Restaurant Business, St. Petersburg State University of Economics, PhD (History)
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| The article discusses contemporary approaches to provide for accessibility of objects and services for people with disabilities in hotel enterprises, focusing on the management of expert evaluation of “accessible environment.” With regard to Russian and foreign experience, the author gives recommendations for hotel enterprises that may be used both for further theoretical research and for practical developments. | Key words: hospitality enterprises, expert evaluation of hospitality enterprises, «accessible environment», universal design, assistive devices | Pages: 148 - 152 |
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