Article - Problems of Modern Economics

Kuchumov A. V.
Assistant professor, Chair of economics and management in the sphere of services, St. Petersburg State University of Economics, PhD (Economics)
Voloshinova M. V.
Assistant professor, Chair of economics and management in the sphere of services, St. Petersburg State University of Economics, PhD (Economics)
Pecheritsa E. V.
Assistant professor, Chair of economics and management in the sphere of services, St. Petersburg State University of Economics, PhD (Economics)

Present-day trends in digitalization in the sphere of services in Russian and foreign research works (Russia, St. Petersburg)

The article discusses the main directions of digitalization in the sphere of services, identifies problems related to implementation of digitalization in this sphere, and distinguishes possibilities of servitization in the activities of industrial enterprises. The authors emphasize the relevant character of implementation of multi-channel business-models in the work of service enterprises.

Key words: digitalization, sphere of services, business-models, innovations, servitization, hybridization

Pages: 168 - 170

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